CUSTOMER SUPPORT EXECUTIVE /LKO/9129138049

CUSTOMER SUPPORT EXECUTIVE /LKO/9129138049

Industry : Administrative, Education

Experience : 0 to 1 Year - 0-3

Description


WE HAVE A URGENT OPENING FOR CUSTOMER SUPPORT EXECUTIVE(CSE)

LOCATIO LKO

INDUSTRY- ACADEMICS

QUALIFICATION- B.TECH/UG/PG

JOB DESCRIPTION-

Customer Support Representative

A customer support representative’s primary objective is to understand the customer’s problem and troubleshoot it with an optimal and effective solution.

  • A customer support team’s underlying focus is on problem solving in the short term.
  • Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
  • Customer support is measured by factors like speed and quality of help received.
  • Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.

INTERESTED CANDIDATES CAN CALL US NOW OR E.MAIL

E.MAIL- disha@grplindia.com

CONTACT-9129138049

REGARDS

GRPL

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